Buy Just Looking Thanks! by Alf Dunbar from Waterstones today! Click and Collect from your local Waterstones or get FREE UK delivery on orders over £ Find Just Looking Thanks! by Dunbar, Alf at Biblio. Uncommonly good collectible and rare books from uncommonly good booksellers. Just Looking Thanks DVD / Book. “Just looking Thanks!” “The straight-forward gui de to creating brilliant customer service”. When the You Are The Difference.

Author: Shale Fejinn
Country: Kuwait
Language: English (Spanish)
Genre: Life
Published (Last): 11 April 2007
Pages: 17
PDF File Size: 19.59 Mb
ePub File Size: 19.38 Mb
ISBN: 174-7-45175-480-2
Downloads: 89071
Price: Free* [*Free Regsitration Required]
Uploader: Mekasa

Very simple, yet very effective. Showing of 1 reviews. Please try again later. Amazon Restaurants Food delivery from local restaurants.

You Are The Difference. Amazon Second Chance Pass it on, trade it dumbar, give it a second life. Notify me of follow-up comments by email. ComiXology Thousands of Digital Comics. I’d like to read this book on Kindle Don’t have a Kindle?

Great hints about breaking the barriers in communication in the shop. Amazon Renewed Refurbished dunnbar with a warranty. In his previous thakns as a franchisee, Alf transformed the fortunes of the store he operated. By making simple changes to his personal approach to business, and the service he was offering to customers in his store he turned the business around.

This book is one of the best book I’ve read about communication in the luxury shops. June 12, February 21, Oliver Swift. With Myagi we have developed my programme so people can learn on a tablet, iPhone or computer every day to help recap and master the skills found in You Are The Difference.


The success of this programme internationally was such that I commissioned a follow up workshop which we launched shortly after. The main thing you can change is the customer service you offer. Amazon Drive Cloud storage from Amazon. The way a person feels does affect how they behave which in turn affects the results they achieve. His simple techniques are convincing, easy to follow and highly motivational.

People came away from his sessions very positive and ready to try alt the practical dunar that he gave them.

Electronic version – File DVD – “Just Looking Thanks!”

You Are The Difference works because not only does it help people to think differently about the customer, it also helps them to think differently about themselves and the service they give. The sales team wins because they are given a simple and effective way to help them interact with the customer, loo,ing their role within the store more rewarding and effective.

His unique and enthusiastic communication skills inspires and motivate people which in turn enhance their lookijg performance. What we learned in Q1.

Withoutabox Submit to Film Festivals. Amazon Than,s Digital Educational Resources. Amazon Music Stream millions of songs. Investing in your sales associates makes no sense. Follow Alf on Twitter.

Just Looking Thanks! by Dunbar, Alf

Learn more about Amazon Prime. You can also listen to his interview with Myagi below. Leave a Reply Cancel reply Your email address will not be published. Would you like to tell us about a lower price? Dominic Prendergast Retail Director Thorntons “Having worked in Retail for over 30 years and been totally committed to the customer, the challenge still remains for every person in our or any company to have that shared commitment. In his audiobook, Alf delivers very clear techniques and skills that can be used on any shop floor right away.


If you are a seller for this product, would you like to suggest updates through seller support? The customer wins because they receive a level of service second-to-none. LinkedIn Connect with us. His training programme has been translated into 26 languages and is used by thousands of retailers across the globe.

English Choose a language for shopping. Amazon Rapids Fun stories for kids on the go. November 22, February 21, Myagi. I can safely say that this is the most compelling programme I have come across in twenty years in retail. You Are The Difference works because not only does it help people to think differently about the customer it also helps them to think differently about themselves and the service they give.

Write a customer review. Notify me of new posts by email.

Explore the Home Gift Guide.